J. Sargeant

Count yourself fortunate if you have an opportunity to work with Collins Tile and Stone. Installing a new floor or bathroom is often fraught with anxiety, but you can set your fears aside when you put yourself in the hands of Buck Collins and his crew. Considering the widespread recognition the company has received for its creations, not to mention its winning entry in the Residential Natural Stone category of the Tenth Annual National Tile Contractors Association (NTCA) TileLetter Awards, it is almost an understatement to say that Buck will deliver a high-quality product. Customers in Northern Virginia have a right to expect that their projects will be done well and in a timely fashion, and Collins Tile and Stone will not disappoint them. What customers may not expect, however, is the personal service that accompanies every aspect of the job. Phone calls and e-mails are returned promptly, a supervisor is always available to answer questions, and Buck himself visits all work sites on a daily basis. So focused is the attention that you may even be lulled into thinking that you are the only client, when in fact, you are simply one of many discriminating homeowners who have chosen Collins Tile and Stone. Exasperated with subcontractors? Suspicious of temporary laborers? Worry no more, for as the Collins’ team includes carpenters and plumbers as well as master tilers who have all been certified by the Ceramic Tile Education Foundation, subcontractor delays and incompetent workmanship will be a thing of the past. As should be apparent from his status as an NTCA Five-Star Contractor, Buck actively keeps abreast of the latest technology in the world of tile, and in the unlikely event that he would be unfamiliar with a particular product or technique, he has only to reach out to his numerous connections in the industry for the issue to be solved. Furthermore, Buck plans in advance and executes on schedule, minimizing any potential disruption to your household. Most importantly, perhaps, he also offers a five-year guarantee on his work–a guarantee that is far longer than those provided by the majority of his competitors. Home improvements can be unpredictable and costly; why take a chance on a company with less experience when Collins Tile and Stone will do the job right the first time.